Ram Smith

Business Processes – Automation – Customer Experience – IT Systems

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      Projects

      • Nickel Energy: Oversaw full operations pipeline, integrating sales, installs, and IT systems to support growth in the renewable energy sector.
      • eReserve Plus: Guided universities through onboarding and training for academic software, ensuring smooth adoption and long-term satisfaction.
      • Southern Cross University: Technical lead on the Office 365 migration project for 20,000+ users.
      • Tilda Communications: Designed and maintained IT systems and VPNs for SMEs, implementing secure and reliable client networks.
      • InspireMe SMS: Co-founded an international SMS-based service delivering inspirational messages.